Terms of service

Terms of Service

These Terms of Service , govern your use of the website and services provided by Easykart. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Account Terms

  • You may be required to create an account to place orders or access certain features.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate, current, and complete information when creating an account.

  • We reserve the right to suspend or terminate accounts for violations of these Terms or suspected fraudulent activity.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Payment must be completed at the time of purchase using one of our supported payment methods.

  • We use secure third-party payment gateways and do not store full payment details on our servers.

  • In case of pricing errors, we reserve the right to cancel the order and issue a refund.

3. Product Descriptions

  • We make reasonable efforts to display accurate product descriptions, images, and specifications.

  • However, colors, packaging, and details may vary due to differences in display settings or manufacturing changes.

  • We do not warrant that product descriptions are error-free, complete, or up to date.

  • In case of significant discrepancies, you may be eligible for a return or refund according to our Returns Policy.

4. Order Acceptance

  • Your order constitutes an offer to purchase products.

  • We may accept or decline orders at our sole discretion.

  • Order confirmation does not signify final acceptance; we may cancel an order due to:

    • Product unavailability

    • Pricing or description errors

    • Payment issues

    • Suspected fraud

  • If an order is cancelled after payment, we will issue a refund to the original payment method.

5. Shipping and Delivery

  • Orders are typically processed and dispatched within  business days.

  • Delivery timelines depend on location, courier partner, and other logistics factors.

  • Shipping fees (if applicable) will be displayed during checkout.

  • We are not liable for delays caused by external factors such as courier delays, strikes, lockdowns, weather conditions, or customs issues.

  • Risk of loss passes to you once the order is handed over to the shipping carrier.

6. Returns and Refunds

  • Returns and refunds are handled according to our Return & Refund Policy, which is available on our website.

  • Products may be eligible for return if they are damaged, defective, or significantly not as described.

  • Items must be returned in original condition and packaging unless stated otherwise.

  • Certain products (e.g., personal care, intimate items, perishables) may not be eligible for return due to hygiene or safety reasons.

7. Prohibited Uses

You agree not to use our website or services for any unlawful or harmful purposes, including but not limited to:

  • Violating any local, state, national, or international laws

  • Engaging in fraudulent or deceptive practices

  • Interfering with website security or functionality

  • Attempting to collect personal data of other users

  • Uploading harmful software such as malware, viruses, or bots

  • Misusing promotional offers or discounts

We may suspend or terminate access for violations without prior notice.

8. Limitation of Liability

  • To the maximum extent permitted by law, Easykart shall not be liable for indirect, incidental, punitive, or consequential damages arising from:

    • Use or inability to use our website or services

    • Delays or delivery failures

    • Product defects beyond our control

    • Unauthorized account access

  • Our total liability for any claim shall not exceed the value of the product in question.

Nothing in these Terms limits consumer rights under Indian law.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in lucknow,utter pradesh, India.

10. Modifications to Terms

We may update or modify these Terms from time to time.
The latest version will be posted on our website with an updated “Effective Date”. Continued use of our services constitutes acceptance of the revised Terms.