Shipping policy
Shipping Policy
Thank you for shopping with Easykart! This Shipping Policy outlines how we handle delivery of orders placed on our website.
1. Shipping Methods Available
We offer the following shipping methods through trusted courier and logistics partners:
-
Standard Shipping
-
Express Shipping (if selected at checkout)
-
Cash-on-Delivery (COD) (if available in your location)
-
International Shipping (if applicable)
Availability of specific methods may vary depending on your delivery address.
2. Order Processing Time
-
Orders are typically processed after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
You will receive an email notification once your order is packed and ready for shipment.
3. Delivery Timeframes
Estimated delivery timelines are:
-
Standard Domestic Delivery: 4-5 BUSINESS DAYS
-
Express Domestic Delivery: [6-9 BUSINESS DAYS]
-
International Delivery: depends on location
Delivery time may vary based on your location, courier volume, customs processing (for international orders), and other factors beyond our control.
4. Shipping Costs
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase:
-
International Shipping: Calculated at checkout based on weight and destination
Some orders may qualify for free shipping during promotions or above certain order values.
5. Tracking Information
-
Once your order is shipped, you will receive an email or SMS with tracking details.
-
You can track your order using the provided tracking ID on the courier partner’s website.
-
Tracking information may take up to 24-48 hours to update after shipment.
6. Delivery Issues and Delays
We work hard to ensure timely deliveries, however delays may occur due to:
-
Weather disruptions
-
Courier delays
-
Incorrect or incomplete address
-
High seasonal order volumes
-
Public holidays, strikes, or lockdowns
-
Customs checks (for international orders)
If your delivery is significantly delayed or lost in transit, please contact us at guptaadi464@gmail.com and we’ll assist you promptly.
If the package is returned to us due to an incorrect address or failed delivery attempts, re-shipping fees may apply.
7. International Shipping (If Applicable)
-
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
-
These charges are the responsibility of the customer and vary by country.
-
Delivery times may be affected by customs processing and local postal services.
If you do not offer international shipping, simply state:
“We currently do not offer international shipping.”
8. Damaged or Missing Items
If your order arrives damaged, tampered, or missing items, please contact us within BUSINESS DAYS at guptaadi464@gmail.com with:
-
Order ID
-
Photos of the package and items
-
Description of the issue
We will investigate and resolve the issue as quickly as possible.
9. Change of Shipping Address
If you need to update your shipping address, contact us at guptaadi464@gmail.com before the order ships.
Once shipped, we cannot modify the address.